Workforce Optimization Specialist
4 days ago
About TaskUs: TaskUs is a leading provider of outsourced digital services, empowering fast-growing technology companies to succeed. With a global workforce of approximately 45,000 employees, we operate in twenty-three locations across twelve countries, serving clients in sectors like social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Our company culture is built on a People First approach, which enables us to adapt quickly, innovate consistently, and deliver results in an ever-changing world.
Benefits: At TaskUs, we offer competitive salaries and comprehensive benefits packages that prioritize employee well-being. We also invest in inclusive practices through departments like Total Rewards, Wellness, HR, and Diversity, promoting internal mobility and professional growth throughout an employee's career.
Job Role: As a Workforce Planner, you will be responsible for ensuring staff optimization by managing resources to meet demand and addressing concerns on schedule adherence, service levels, absenteeism, and other relevant metrics. You will prepare for voice and non-voice volume, seat occupancy, average handle time, and other factors influencing productivity and campaign performance.
Key Skills: A minimum of 2 years of experience in Workforce Planning, expertise in Forecasting, Planning, and Scheduling, and Real-Time Management. Strong analytical skills, high attention to detail, and numerical literacy are essential. You should possess a thorough understanding of WFM efficiency metrics and be proficient in MS Office applications.
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Workforce Management Specialist
6 days ago
Pasig, National Capital Region, Philippines Universal Access & Systems Solutions Full timeThe Role of a Workforce Management Specialist at Universal Access & Systems Solutions is to analyze and recommend staffing plans to optimize business performance. This involves evaluating key drivers such as AHT, attrition, shrinkage, occupancy, and hiring trends.Key Responsibilities:Analyzing large datasets to forecast staffing needsDeveloping and...
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Workforce Development Specialist
15 hours ago
Pasig, National Capital Region, Philippines Helpro Multipurpose Cooperative Full timeHiring Manager's MessageWe are excited to announce the opening of a new role within our HR department! As a Workforce Development Specialist, you will have the opportunity to drive strategic initiatives and contribute to the growth of our organization.Job RequirementsBachelor's degree in Human Resources, Business Administration, or a related field.Minimum...
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SAP Consultant Professional
7 days ago
Pasig, National Capital Region, Philippines KAMI Workforce Full timeJob DescriptionKAMI Workforce is revolutionizing the workforce management landscape with innovative HR software and services. We're looking for SAP specialists and implementers who can bring their expertise to our dynamic team.Your responsibilities will include:Deep-diving into your specialized field (HCM, Business Analyst (FI), ABAP or MM) and performing...
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Staff Optimization Specialist
5 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeAbout TaskUsAs a leader in outsourced digital services, TaskUs provides next-generation customer experience to fast-growing technology companies. Our mission is to deliver exceptional results while prioritizing our employees' well-being.We have grown to become a global organization with approximately 45,000 employees in twenty-three locations across twelve...
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Workforce Strategist
5 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeAbout TaskUsTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.We have expanded our workforce to approximately 45,000 employees globally, with a presence in twenty-three...
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Account Specialist
7 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Account Specialist is responsible for identifying, analyzing, and penetrating untapped markets to drive business growth and expansion. This role requires a proactive and strategic approach to market research, customer engagement, and relationship building. The Account Specialist will work closely with cross-functional teams to develop and execute market...
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Workforce Manager
20 hours ago
Pasig, National Capital Region, Philippines Transcom Worldwide Philippines, Inc. Full timeOn-site - Pasig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionTranscom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Ayala 30th site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees,...
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Content Optimization Specialist
15 hours ago
Pasig, National Capital Region, Philippines Top Source Executive Search Full timeTop Source Executive Search is seeking a talented SEO Specialist to join our team. As an SEO Specialist, you will play a key role in ensuring that client websites are optimized for maximum organic search results and traffic.Your primary responsibilities will include collaborating closely with client teams to set up SEO campaigns according to best practices,...
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Capacity Optimization Expert
6 days ago
Pasig, National Capital Region, Philippines Universal Access & Systems Solutions Full timeThe Capacity Optimization Expert at Universal Access & Systems Solutions is responsible for analyzing and recommending capacity planning strategies to optimize business performance. This involves evaluating key drivers such as AHT, attrition, shrinkage, occupancy, and hiring trends.Key Responsibilities:Developing and implementing capacity planning...
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Search Engine Optimization Specialist
24 hours ago
Pasig, National Capital Region, Philippines BEL USA LLC Full timeJob DescriptionThe Search Engine Optimization Specialist will focus on improving the company's online presence through strategic content creation, data analysis, and visual content development.Main ObjectivesEnhance Search Engine Rankings: Develop and implement strategies to improve search engine rankings.Optimize Website Content: Ensure website pages are...
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Network Optimization Specialist
7 days ago
Pasig, National Capital Region, Philippines Tata Consultancy Services Full timeJob DescriptionAs a Network Optimization Specialist, you will be responsible for overseeing the network infrastructure of our organization. This includes optimizing network performance, ensuring high availability, and troubleshooting complex issues.Key Responsibilities:HQ and Remote Offices' Network Optimization and Maintenance: Oversee the Cisco Local Area...
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Supply Chain Optimization Specialist
15 hours ago
Pasig, National Capital Region, Philippines Alef Food Services Inc. Full timeAbout the Role:As a Supply Chain Optimization Specialist, you will play a crucial role in improving our supply chain processes. You will analyze data, identify areas for improvement, and develop strategies to increase efficiency and reduce costs.You will work closely with cross-functional teams to implement changes and monitor results. Your expertise in...
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Test Optimization Specialist
24 hours ago
Pasig, National Capital Region, Philippines UnionBank of the Philippines Full timeAbout the Role:We are seeking a highly skilled Test Optimization Specialist to join our team at UnionBank of the Philippines. In this role, you will be responsible for developing and implementing performance testing strategies that drive business value and improve application performance.Key responsibilities include selecting and implementing tools and...
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Search Engine Optimization Specialist
6 days ago
Pasig, National Capital Region, Philippines OMNI CHANNEL SOLUTIONS PH, INC. Full timeJob SummaryWe are seeking a Search Engine Optimization Specialist to join our team at OMNI CHANNEL SOLUTIONS PH, INC.The successful candidate will be responsible for setting up, optimizing, and reporting on advertising campaigns. This role is primarily focused on search and programmatic advertising within the Amazon platform.Responsibilities:Optimizing and...
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Supply Chain Optimization Specialist
15 hours ago
Pasig, National Capital Region, Philippines Viventis Search Asia Full timeViventis Search Asia is seeking an experienced Supply Chain Optimization Specialist to lead our efforts in optimizing asset tracking and inventory management processes. This is a challenging role that requires strong analytical and problem-solving skills.Key DeliverablesDevelop and implement process improvements to enhance the efficiency and effectiveness of...
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Pasig, National Capital Region, Philippines The Medical City Full timeHead of Organization Design and Workforce PlanningThe Medical City (TMC) is searching for an experienced Head of Organization Design and Workforce Planning to be part of the team that leads the organization to the next level. This role is critical in shaping the structure, capabilities, and talent landscape of the organization by aligning workforce...
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Business Process Optimization Expert
5 days ago
Pasig, National Capital Region, Philippines Insight Technology Full timeAbout InsightAt Insight, we empower organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT.We help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize...
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Amazon Listing Optimization Specialist
2 hours ago
Pasig, National Capital Region, Philippines WINSOLUTIONS CORP. Full time5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from WINSOLUTIONS CORP.I Help Businesses find an economic solution for the staffing needs.Company DescriptionWinsolutions is a full-service BPO facility based in the CBD of Metro Manila, offering offshore staffing solutions...
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Creative Content Specialist
4 hours ago
Pasig, National Capital Region, Philippines MKS WORKFORCE MANAGEMENT SERVICES Full timeJob OverviewMKS Workforce Management Services seeks a highly skilled Multimedia Artist to join our team. This role is ideal for individuals who excel in creative content development, video creation, and collaborative design.
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Content Compliance Specialist
6 days ago
Pasig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeAbout the Role\As a Content Compliance Specialist, you will report directly to the Trust & Safety Associate Manager. You will perform content moderation in all areas related to Trust and Safety across all countries where Eteam Workforce Private Corporation operates. You will act as a generalist who will perform actions to support the content integrity of the...