Global Customer Service Director

We are seeking a Service Excellence Director to join our team at Sutherland Global. As a seasoned professional, you will be responsible for leading and executing service excellence initiatives across the enterprise.Responsibilities:Develop and implement service excellence strategies to drive business impact in cost, customer experience, and demand...

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Director, Global Business Services - ManilaLocation: Muntinlupa City, National Capital Region (NCR), PH, 1781Company: W. R. Grace & Co.Grace is seeking a Director, Global Business Services to join our GBS team located in Manila, Philippines This role reports to Director,...

We're seeking a highly skilled and experienced global meetings director to join our team at Global Process Manager Inc.! As our ideal candidate, you'll be responsible for developing and executing strategic event plans that meet and exceed client expectations.We need someone with 3-5 years of experience in MICE or event management, who can demonstrate strong...

About the RoleWe are seeking a Global Success Director to join our team. In this role, you will be responsible for delivering world-class business and technical account management to clients.Your key responsibilities will include:Building, mentoring, developing, and leading a hybrid team of Professional Services Managers and Individual...

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

W.R. Grace & Co. is a dynamic and innovative organization that values diversity, inclusion, and employee engagement.About the OpportunityWe are currently seeking a seasoned Director of Global Support to join our team in Manila, Philippines.This role offers an exciting opportunity to lead and manage our global business services operations in Manila, driving...

About Our TeamWe are a dynamic and client-focused team seeking a Global Tax Services Director to enhance our expertise in Philippine tax compliance, advisory, and advocacy work.Responsibilities:Maintain strict adherence to confidentiality and privacy policies as required by the firm and regulatory authorities.Conduct thorough research on tax matters,...

Job SummaryThe Food Service Director will be responsible for overseeing the day-to-day operations of our food business, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Develop and implement operational strategies to drive efficiency, productivity, and profitability.Manage and lead a team of operational staff,...

Operations Leadership RoleWe are seeking a highly motivated and experienced Senior Director to join our team. As a leader in Revenue Cycle Management, you will be responsible for driving business growth and collaboration within our operations department.Your key responsibilities will include direct management of day-to-day operations, development of...

Why Join UsWe offer a dynamic work environment that encourages innovation, collaboration, and growth. Our talented team is dedicated to delivering exceptional results and making a meaningful impact. As a Director, you will have the opportunity to lead our global service delivery model, ensuring a seamless experience for our international B2B customer...

Direct message the job poster from Insight GlobalSenior Lead Recruiter - NextGen International Staffing, EMEA*This will be a 6-12 month contract, during which you will be employed as a full time employee (given benefits, salaried, etc.)Required Skills & ExperienceBachelor's level degree or equivalent is required, preferably in accounting or finance.Fluent...

Global FCP Academy Director Job DescriptionWe are seeking a highly experienced Global FCP Academy Director to lead our FCP Academy team at ING. As a key member of the COO Academy, you will be responsible for developing and implementing global content for multiple learning modalities, with a focus on online/VILT CDD content.Key Responsibilities:Content...

About DME Service SolutionsDME Service Solutions is a global call center business process outsourcing service solutions company. We are passionate about business growth, working to understand customers' needs while collaborating to develop solutions.Our mission is to develop our clients' brand value through positive customer experiences, while also helping...

Job SummaryThis Director role will be responsible for the development and execution of our global service delivery model in support of our growing international B2B customer base. They will collaborate across the Operations organization to drive process improvement & change adoption. Additionally, this Director will help mature our local Manila strategy from...

Job SummaryThis Director role will be responsible for the development and execution of our global service delivery model in support of our growing international B2B customer base. They will collaborate across the Operations organization to drive process improvement & change adoption. Additionally, this Director will help mature our local Manila strategy from...

At MT Global Solutions, Inc., we are seeking a highly skilled BPO Manager to lead our team in delivering exceptional customer experiences.About the RoleThis leadership position involves overseeing the daily operations of our call center, ensuring seamless communication and collaboration among team members.Key ResponsibilitiesDevelop and implement effective...

Location can be in Philippines, India or RomaniaArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds,...

Job SummaryWe are seeking a highly skilled Customer Service Operations Director to lead our customer service team at ORION CEPHEID, INC.Main ResponsibilitiesDevelop and execute comprehensive strategies to drive customer satisfaction and loyalty.Build and maintain a high-performing customer service team, focusing on talent development and succession...

About the Position:We are seeking a Global Payroll Director to lead our global payroll operations. The ideal candidate will have a strong background in international payroll management, with expertise in developing comprehensive, end-to-end payroll processing strategies.Responsibilities:Oversee global payroll operations, ensuring compliance with local laws...

At Icebreaker, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled professional to join our team as a Global CX Operations Director.In this role, you will be responsible for leading our Customer Support Operations team and developing strategies to enhance customer satisfaction and resolution rate.The ideal...