
Senior Technology Consultant
1 day ago
We are seeking a highly skilled and experienced technology professional to implement and support Microsoft 365 and Azure solutions for clients. The ideal candidate will have a strong technical background in Microsoft technologies, excellent communication skills, and the ability to work collaboratively with IT teams and stakeholders.
This role requires a high level of technical expertise, as well as excellent problem-solving and analytical skills. The successful candidate will be able to implement new Microsoft 365 and Azure solutions, provide technical support during client onboarding, and perform migrations of client data and applications into Microsoft 365 and Azure environments.
The key responsibilities of this role include:
- Implementing and supporting new Microsoft 365 and Azure solutions for clients
- Providing technical support during client onboarding
- Migrating client data and applications into Microsoft 365 and Azure environments
- Implementing, testing, and deploying M365 capabilities to help clients align with best practices
- Reviewing client systems and providing recommendations to optimize design, security, and functionality
- Maintaining client documentation, standard templates, policies, and automation for consistent deployment
- Providing remote escalation support for complex technical issues beyond Tier II
- Mentoring and guiding junior engineers within the Microsoft support team
- Researching, evaluating, and recommending tools and technologies to enhance client environments
- Administering cloud-integrated solutions, such as cloud backups, MDR, and vulnerability management
- Bachelor's degree in IT, Computer Science, or related field, plus 4+ years of relevant experience; or equivalent combination of education and experience
- Proven track record in Microsoft 365 and Azure implementation and support
- Current vendor or industry-recognized certifications in Microsoft 365 or Azure (mandatory)
- Deep expertise in Microsoft 365 and Azure (including EntraID, Intune, and Security capabilities)
- Strong understanding of Microsoft 365 licensing models
- Proficiency with at least two of the following: Microsoft server and desktop environments, patch management, backup technologies, vulnerability management, scripting/automation (PowerShell or Python)
- Knowledge of security frameworks (NIST CSF, CIS CSC)
- Strong grasp of Active Directory, EDR, firewalls, and best-practice architectures
- Excellent written and verbal English communication skills
- Strong organizational, time management, and documentation skills
- Self-starter with the ability to work independently and mentor others
- Experience mentoring and leading junior engineers
- Familiarity with AI-assisted ticketing and support tools
- Previous consulting experience with technical IT teams as clients
This is an exciting opportunity to join our team of technology professionals and contribute to the delivery of exceptional service to our clients. We are looking for a motivated and experienced individual who is passionate about delivering high-quality solutions and providing excellent customer service.
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