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Data Operations Coordinator

1 week ago

Manila, National Capital Region, Philippines Wing Assistant Full time

Customer Support Engineer at Wing Assistant

We're looking for a talented Customer Support Engineer to join our team. As a key member of our data operations department, you'll provide top-notch support to content partners and internal teams.

Key Responsibilities

  1. Partner Coordination – Respond to partner inquiries and resolve data transfer issues promptly.
  2. Technical Support – Troubleshoot and resolve technical issues related to data transfer and file management.
  3. Scripting & Automation – Develop efficient scripts to automate data transfer processes.
  4. File Management – Ensure accurate and secure file organization and transfer.
  5. Salesforce Support – Offer assistance with Salesforce-related integrations and workflows as needed.

Requirements

  • Excellent written and verbal communication skills.
  • Strong technical skills, including scripting languages and data transfer protocols.
  • Ability to think critically and solve complex problems.
  • Previous experience in customer support, technical support, or data operations.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.