
Technical Integration Expert
3 days ago
The Role Details: This full-time position offers the opportunity to work remotely with a dynamic team. As our Technical Implementation Specialist, you will play a crucial role in ensuring new clients are successfully implemented with a focus on technical integrations.
About The Job:
This is a hands-on role that requires managing multiple technical projects simultaneously. You will be responsible for configuring, testing, and deploying CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
You will proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams. Additionally, you will partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
In this role, you will have the opportunity to document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues. You will also perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
You will manage and validate data flows between systems to ensure integrity and proper synchronization. Moreover, you will maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.
Responsibilities Include:
- Configuring, testing, and deploying CRM integrations, APIs, and other connected systems during onboarding.
- Proactively identifying, diagnosing, and resolving API errors, data sync issues, and configuration challenges.
- Partnering with implementation managers, CSMs, and sales engineers to align technical work with client requirements.
- Documenting and refining integration processes to improve efficiency and reduce implementation time.
- Performing thorough end-to-end testing of integrations before launch.
- Managing and validating data flows between systems to ensure integrity and proper synchronization.
Required Skills And Qualifications:
We Are Looking For A Highly Organized Individual With Excellent Project Management Skills, Strong Troubleshooting And Problem-Solving Abilities, And Excellent Written And Verbal Communication Skills.
The Ideal Candidate Should Have 3-5 Years Of Experience In Technical Implementation, Integrations, Or Technical Account Management (Preferably In SaaS Or Software Solutions). They Should Also Have Experience With CRM Platforms And API Integrations (REST, Webhooks, Etc.).
Benefits Include:
- 100% Remote Work Environment.
- PTO Credits.
- 22 Official Company Holidays.
- Health Care.
- Life Insurance.
To Apply, Please Send Your Resume And Cover Letter To Us At [insert email]. We Look Forward To Hearing From You
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