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7 days ago
Gratitude Philippines is a leading company in the industry, and we are seeking highly skilled individuals to join our team as Customer Service Representatives.
About UsWe are committed to providing exceptional customer service and support to our clients. Our team of experts works tirelessly to ensure that every interaction with our customers is positive and memorable.
Job DescriptionThis role involves working with various clients across different industries, including Satellite Radio, Travel and Cruise, Cable, Telecommunication, and Financial Software. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be passionate about delivering outstanding customer experiences.
Key Responsibilities- Provide top-notch customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Meet or exceed performance metrics and targets
To be successful in this role, you must have:
- A minimum of 6 months experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a dynamic and fast-paced environment
We offer a competitive salary package, including:
- BASIC PAY: 14,500-18,500
As a valued member of our team, you will enjoy a range of benefits, including:
- Ongoing training and development opportunities
- Opportunities for career advancement
- A supportive and inclusive work environment
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