Customer Service Representative

7 days ago


Cebu IT Park, Philippines Gratitude Philippines Full time

Gratitude Philippines is a leading company in the industry, and we are seeking highly skilled individuals to join our team as Customer Service Representatives.

About Us

We are committed to providing exceptional customer service and support to our clients. Our team of experts works tirelessly to ensure that every interaction with our customers is positive and memorable.

Job Description

This role involves working with various clients across different industries, including Satellite Radio, Travel and Cruise, Cable, Telecommunication, and Financial Software. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be passionate about delivering outstanding customer experiences.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Meet or exceed performance metrics and targets
Requirements

To be successful in this role, you must have:

  • A minimum of 6 months experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic and fast-paced environment
What We Offer

We offer a competitive salary package, including:

  • BASIC PAY: 14,500-18,500
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Ongoing training and development opportunities
  • Opportunities for career advancement
  • A supportive and inclusive work environment


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