Customer Service Representative
2 months ago
A customer service representative (CSR) is responsible for interacting with customers on behalf of a company to answer questions, address concerns, and resolve issues:
Customer service: Provide excellent customer service, anticipate customer needs, and ensure customer satisfaction
Communication: Respond to customer inquiries and requests in a timely manner via phone, email, chat, or social media
Problem-solving: Use problem-solving skills to address customer issues and resolve conflicts
Documentation: Document all inquiries, requests, resolutions, and follow-up tasks
Escalation: Escalate questions and requests to the appropriate departments or people
Product knowledge: Maintain expert knowledge about company products or services
Process orders: Process orders, forms, applications, and requests
Meetings: Participate in meetings with the customer service team to discover new communication tactics
Some qualifications and skills that a CSR may need include:
* Excellent written and verbal communication skills
* Good documentation skills
* Proficiency in using Microsoft Excel and Word
* Sound problem-solving skills
* Willingness to learn and progress through the levels of customer support
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeAbout UsNeksjob Philippines is a reputable organization that values customer satisfaction and professional assistance.Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing them with exceptional service...
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Work Services Full timeWork Services: Urgent Hiring OpportunitySite: Cebu, PhilippinesAbout Work ServicesWe are a reputable outsourcing company based in the Philippines, committed to providing exceptional customer experiences for our clients.Job Title: Customer Service RepresentativeWe are currently seeking highly motivated and skilled individuals to join our team as Customer...
-
Customer Service Representative
4 months ago
Cebu, Philippines Neksjob Corporation Full timeJob description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: Excellent...
-
Customer Service Representative
8 months ago
Cebu, Philippines TORCH Solutions Full timeWe are hiring! Customer Service Representative! LOCATION: Cebu City Qualifications: • Senior high graduate and college graduate are welcome to apply • Must have good English communication skills • With or Without Experience • Willing to process their application ASAP • Can start immediately Benefits: • Paid Training • Earn a competitive...
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Full timeNeksjob Career OpportunityWe are seeking a Customer Service Representative to join our team at our Cebu site.About the RoleThis is an exciting opportunity for individuals who enjoy working with customers and have excellent communication skills. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers,...
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Full timeAbout NeksjobWe are a dynamic company looking for a talented Customer Service Representative to join our team. In this role, you will be the face of our organization, providing exceptional customer service and support.Job OverviewAs a Customer Service Representative, you will be responsible for answering incoming calls from customers, resolving their...
-
Customer Service Representative
2 months ago
cebu, Philippines Lexie Staffing And Business Consulting Full timeA customer service representative (CSR) is responsible for interacting with customers on behalf of a company to answer questions, address concerns, and resolve issues: Customer service: Provide excellent customer service, anticipate customer needs, and ensure customer satisfaction Communication: Respond to customer inquiries and requests in a timely...
-
Customer Service Representative
4 months ago
Cebu, Philippines Neksjob Corporation Full timeJob description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: Excellent...
-
Customer Service Representative
3 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title:Customer Service Representative - CebuAbout TASQ Staffing Solutions:TASQ Staffing Solutions is a leading provider of staffing solutions in the Philippines. We specialize in providing top-notch talent to various industries, ensuring that our clients receive the best possible service.Salary:Estimated salary range: ₱18,000 - ₱22,000 per month,...
-
Customer Service Representative
8 months ago
Cebu, Philippines TORCH Solutions Full timeWe are hiring! Customer Service Representative! LOCATION: Cebu City Qualifications: • Senior high graduate and college graduate are welcome to apply • Must have good English communication skills • With or Without Experience • Willing to process their application ASAP • Can start immediately Benefits: • Paid Training • Earn a competitive...
-
Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Global Star Motors Corporation Full timeWe are seeking a Customer Service Representative at Global Star Motors Corporation.Job Summary:The Customer Service Representative will be responsible for managing customer and vehicle data, performing advance booking, telemarketing for service due units, requisitioning all payments of sublets, and submitting reportorial requirements on time. The ideal...
-
Customer Service Representative
2 months ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is a dynamic and growing company that values excellent customer service. We are currently seeking a skilled Customer Service Representative to join our team.Job Description:We offer a comprehensive training program that equips our representatives with the necessary skills to resolve customer inquiries efficiently. The ideal candidate will...
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeWe are seeking a Customer Service Representative to join our team at BEST CAREERS AND OPPORTUNITIES. The ideal candidate will be responsible for handling customer inquiries and providing exceptional service.About the RoleThis is a dynamic opportunity to work with a reputable company in CEBU, PHILIPPINES. As a Customer Service Representative, you will be the...
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Full timeAbout Neksjob">Neksjob is a dynamic organization that offers competitive benefits and exciting opportunities for growth. We are committed to providing excellent customer service, and we're looking for talented individuals to join our team as Customer Service Representatives.">Salary and Benefits">We offer a competitive salary of $15,000 per year, along with...
-
Customer Service Representative
22 hours ago
Cebu City, Central Visayas, Philippines Neksjob Full timeWe are Neksjob, a company committed to delivering exceptional customer service. Our team of professionals is dedicated to providing world-class support to our clients.About the JobThis role as Customer Service Representative is a fantastic opportunity for individuals who enjoy interacting with people and resolving issues efficiently. As a representative, you...
-
Customer Service Representative
1 month ago
Cebu, Philippines J-K Network Services Full timeThe know IT BPO Company that provides service in Information technologies that specializing customer service, strategies and social media. The specialization of skills of the company is across more the 4o industries including the world’s largest delivery network. They have more than 500,000 of people and clients of more than 120 countries. They continuous...
-
Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe are seeking a highly motivated Customer Service Representative to join our dynamic team at Neksjob Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their inquiries in a timely and professional manner.About the RoleThis is an exciting opportunity for individuals...
-
Customer Service Representative
2 months ago
Cebu City, Philippines Lexie Staffing And Business Consulting Full timeA customer service representative (CSR) is responsible for interacting with customers on behalf of a company to answer questions, address concerns, and resolve issues: Customer service: Provide excellent customer service, anticipate customer needs, and ensure customer satisfaction Communication: Respond to customer inquiries and requests in a timely manner...
-
Customer Service Representative
3 months ago
Cebu City, Philippines JBW Managed Consulting and Services Full timeWe’re Hiring: Customer Service Representative for a Client in Cebu! Onsite!Are you ready to kickstart your career in customer service? We’re looking for motivated individuals to join our client as CSR! Key Responsibilities:Address inbound and outbound customer queriesResolve issues through written and verbal communicationApply product knowledge to assist...
-
Teleperformance Representative
1 month ago
Cebu City, Central Visayas, Philippines Gratitude Philippines Full timeCustomer Service Representative PositionWe are seeking a highly skilled and experienced customer service representative to join our team at Teleperformance in Cebu City. As a customer service representative, you will be responsible for providing top-notch support to clients via phone, email, or chat.Salary: 25k package per yearAbout the Job:This role...