Customer Service Associate

1 day ago


Pasig, National Capital Region, Philippines NEKSJOB Full time
Job Summary

We are seeking highly motivated Customer Service Representatives to join our team at Neksjob Philippines. As a Customer Service Associate, you will be responsible for handling customer concerns and complaints regarding goods and services.

About Us
Neksjob Philippines is a dynamic company that values its employees and strives to provide a positive work environment. We are committed to helping our customers with returns, upgrades, and purchases, while also offering guidance and technical support. Our team is dedicated to providing excellent service and ensuring customer satisfaction.

Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Assist customers with returns, upgrades, and purchases.
  • Provide guidance and technical support to customers.
  • Work closely with the sales team to ensure seamless customer service.

Requirements
  • No prior call center experience is required, but having at least 6 months of accounting background is preferred.
  • Good to excellent English communication skills are essential.
  • You should be willing to start immediately and commit to a local account.
  • This is a non-voice position, requiring strong written communication skills.

Perks
  • A competitive salary package that rewards your hard work and dedication.
  • Exciting performance bonuses that motivate you to strive for excellence.
  • Generous referral incentives that encourage you to share the opportunities with others.
  • Best-in-class healthcare benefits from Maxicare that take care of your well-being.
  • An inspiring and fun work environment that fosters growth and career advancement.


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