Back Office Administration Assistant

4 days ago


Makati City, National Capital Region, Philippines Metrobank Full time

We are seeking a highly skilled Back Office Administration Assistant to join our team at Metrobank. In this role, you will be responsible for performing various administrative tasks including system maintenance, data entry, and document management.

Responsibilities:

  • Maintenance and Account Handling

You will perform system maintenance for accounts and ensure these are done within the defined turnaround time with no errors. Additionally, you will maintain and update memo lines for any maintenance done or correspondence received/sent by the department.

Collections Correspondence and Operations

  • Monitors and tracks the asset inventory, call tree update, agent's process lapse, downtime report and other similar reports as needed.

Requirements:

  • At least 1 year of collections experience preferably from credit card company, bank or collection agencies.
  • Collections and office and file management experience is an advantage.


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