
Business Process Optimization Specialist
1 day ago
As a key member of our operational excellence team, you will play a pivotal role in optimizing our tools, systems, and workflows to drive business growth.
With a focus on process improvement and automation, you will work closely with stakeholders to streamline workflows, ensure alignment with strategic goals, and support the development of data-driven decision-making capabilities.
This is an excellent opportunity for someone who thrives on turning complexity into clarity, enabling teams through technology, and continuously improving the way we work.
Key responsibilities include:
- Optimize Internal Tools & Automations & User Enablement
- Improve Processes & Workflows
- Generate Insights Through Data & Reporting
- Support Change & Project Execution
- Ensure Compliance & Continuous Improvement
For this role, we are looking for individuals with:
- Bachelor's degree in Business Administration, Operations, Data Analytics, IT, Engineering or a related field.
- 2–4 years of experience in tools and systems optimization, process improvement and automation, or business systems support in fast paced IT industry or software environment.
- Proven hands-on experience configuring and improving collaboration and process tools such as Jira, Confluence, HubSpot or similar platforms to support workflow automation and operational efficiency.
- Proven hands-on experience using reporting and analytics tools like Microsoft Power BI (or equivalent) to build dashboards, track KPIs, and generate insights that support data-driven decision-making.
- Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders.
- Strong written and verbal communication skills.
- High attention to detail with a continuous improvement mindset.
Benefits include:
- Fully remote work setup
- Competitive salary
- Inclusive work environment & Well-being Program
- A clear induction program & a mentoring buddy to help you
- Private health insurance allowance
- Unlimited time off
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