Healthcare Account Customer Support Representative

1 month ago


Pasig, National Capital Region, Philippines Metacom Full time
About Metacom

Metacom is a dynamic and innovative company dedicated to providing exceptional customer service.

Job Overview

We are seeking an experienced and skilled Healthcare Account Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for delivering outstanding customer experiences while driving sales growth through effective cross-selling and up-selling.

Key Responsibilities
  • Handle inbound customer service support calls from established customers in the healthcare industry, ensuring prompt and efficient resolution of their queries and concerns.
  • Cross-sell value-added services or products that are offered by Metacom, leveraging your knowledge of our offerings to provide tailored solutions that meet the needs of our customers.
  • Provide consistent, superior service to every customer by utilizing all available tools and resources, ensuring that each interaction meets our high standards of quality and excellence.
Benefits

As a Healthcare Account Customer Support Representative with Metacom, you can expect:

  • A competitive salary of $55,000 - $65,000 per annum, commensurate with your experience and qualifications.
  • An opportunity to work with a dynamic and growing company that values innovation, teamwork, and customer satisfaction.
  • Ongoing training and development opportunities to enhance your skills and expertise.


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