Customer Service Representative

1 month ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time
About Neksjob Philippines

We are a reputable company in the industry, committed to delivering exceptional customer experiences. Our team is dedicated to ensuring that our customers receive the highest level of service and support.

Compensation Package

We offer a competitive salary of ₱18,000 - ₱25,000 per month, depending on your experience and qualifications. In addition to a basic salary, you will also be eligible for exciting performance bonuses and account-specific allowances.

Job Description

The primary responsibility of this role is to handle large volumes of customer calls efficiently and effectively. As a Call Center Agent, you will provide accurate and timely responses to customer inquiries, resolving issues promptly and professionally.

Key Responsibilities:
  • Handle customer calls and respond to inquiries in a professional manner.
  • Resolve customer complaints and issues promptly and fairly.
  • Meet or exceed daily call targets and quality standards.
Requirements:

To be successful in this role, you should have at least a medical allied course or 6 months of call center experience handling healthcare accounts. Additionally, you should possess good communication and comprehension skills, as well as the ability to work on-site.

Benefits:
  • A competitive salary of ₱18,000 - ₱25,000 per month.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities within the company.
  • Promotion opportunities within the company.
  • Comprehensive healthcare benefits.
What We're Looking For:

We are looking for a motivated and results-driven individual who can contribute to our team's success. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.



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