Customer Service Representative for Concentrix in Pasay City

2 months ago


Pasay, National Capital Region, Philippines Hr1001 Full time
Customer Service Representative Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Concentrix in Pasay City. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with our team to achieve our goals and objectives
  • Stay up-to-date with company policies and procedures

Requirements:

  • Senior High School Graduate
  • Must not be enrolled in any school
  • With or without work experience

Benefits:

  • Full paid communication, culture, and product-specific training
  • Exclusive discounts from our partner establishments
  • Mental Wellness Programs
  • Exclusive discounts from our partner establishments (gym, pharmacy, wellness, etc.)
  • Career development programs, specialized courses, and language classes
  • HMO, life insurance, leave conversion, and many more

Locations:

  • Pasay City
  • Clark, Angeles City
  • Davao City
  • Makati
  • Quezon City
  • Alabang, Muntinlupa
  • Nuvali, Laguna

About Concentrix:

We are a new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.

Our Promise:

  • To challenge conventions.
  • To deliver outcomes unimagined.
  • By innovating solutions that go beyond WOW.

Five Simple Ideas Guide Us Every Day:

  • Doing right DNA
  • Game-changing mindset
  • Technology for good
  • The power of one
  • Global presence, local relevance

Trusted by Clients Across All Major Sectors:

We are trusted by clients across all major sectors, from up-and-coming success stories to iconic global brands.



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