Customer Service Representative

1 month ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time
Neksjob Corporation Job Description

Job Overview:

We are seeking a highly skilled and dedicated Customer Service Representative to join our Neksjob Corporation team. As a key member of our customer support team, you will be responsible for managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, or promo packages.

About the Role:

This is an exciting opportunity to work with a dynamic and fast-paced team, providing exceptional customer experiences while identifying and assessing customers' needs to achieve satisfaction. You will ensure all calls are logged in the system for proper monitoring and closure, providing appropriate solutions in a timely manner.

Key Responsibilities:

  • Manage incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, or promo packages
  • Identify and assess customers' needs to achieve satisfaction
  • Ensure all calls are logged in the system for proper monitoring and closure
  • Provide appropriate solutions in a timely manner

Benefits:

In addition to a competitive salary, we offer a range of benefits to support your career development and well-being. These include:

  • Average Salary: $50,000 per year
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment

Contact Information:

Please submit your application via our website. We look forward to hearing from you



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