Customer Service Representative with Expertise

1 month ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
Job Description

We are seeking a skilled Customer Service Representative with Expertise to join our team at Neksjob.

About the Role

This is an exciting opportunity for a customer-focused individual to work in a fast-paced call center environment. As a Customer Service Representative with Expertise, you will be responsible for providing top-notch service to our valued customers, ensuring their queries and concerns are addressed promptly and professionally.

Key Responsibilities

  • Respond to incoming calls from customers in a timely and courteous manner.
  • Resolve customer inquiries and requests efficiently and effectively.
  • Utilize various client-based tools and applications to manage customer interactions and provide exceptional service.
  • Maintain a high level of knowledge about our products and services to provide informed solutions to customers.

Benefits

  • Competitive salary range: PHP 18,000 per month.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities within the company.
  • Promotion opportunities to leadership roles.
  • Comprehensive healthcare benefits package.

Requirements

  • High School Graduate (Old Curriculum) or SHS Graduate (new curriculum).
  • At least one year of experience in call center operations or customer service.
  • Excellent communication and interpersonal skills.
  • Good comprehension skills and ability to learn quickly.
  • Savvy in computer and internet navigation.
  • Able to work on-site in Mandaluyong.


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