Customer Service Representative with Expertise
1 month ago
We are seeking a skilled Customer Service Representative with Expertise to join our team at Neksjob.
About the Role
This is an exciting opportunity for a customer-focused individual to work in a fast-paced call center environment. As a Customer Service Representative with Expertise, you will be responsible for providing top-notch service to our valued customers, ensuring their queries and concerns are addressed promptly and professionally.
Key Responsibilities
- Respond to incoming calls from customers in a timely and courteous manner.
- Resolve customer inquiries and requests efficiently and effectively.
- Utilize various client-based tools and applications to manage customer interactions and provide exceptional service.
- Maintain a high level of knowledge about our products and services to provide informed solutions to customers.
Benefits
- Competitive salary range: PHP 18,000 per month.
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities within the company.
- Promotion opportunities to leadership roles.
- Comprehensive healthcare benefits package.
Requirements
- High School Graduate (Old Curriculum) or SHS Graduate (new curriculum).
- At least one year of experience in call center operations or customer service.
- Excellent communication and interpersonal skills.
- Good comprehension skills and ability to learn quickly.
- Savvy in computer and internet navigation.
- Able to work on-site in Mandaluyong.
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