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Customer Service Representative

2 months ago

Taguig, National Capital Region, Philippines Neksjob Full time
Job Summary:

At Neksjob, we are seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

• Respond to customer inquiries and resolve issues in a prompt and professional manner

• Provide accurate and timely information to customers regarding our products and services

• Troubleshoot problems and resolve customer complaints in a fair and efficient manner

• Maintain accurate records of customer interactions and feedback

Requirements:

• High school graduate or equivalent

• At least 1 year of call center experience with proof of employment

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and meet deadlines

What We Offer:

• Competitive salary and benefits package

• Opportunities for career advancement and professional growth

• A dynamic and supportive work environment