Call Center Representative

1 month ago


Makati City, National Capital Region, Philippines Neksjob Full time
Job Description

We are seeking a highly skilled and motivated Call Center Agent to join our team at Neksjob. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and requests in a timely and professional manner.

Responsibilities:
  • Answer incoming calls from customers and respond to their inquiries and requests
  • Resolve customer complaints and issues in a fair and timely manner
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner
Requirements:
  • At least High School Graduate (old curriculum) or Senior High School Graduate (new curriculum)
  • Excellent communication skills
  • Basic computer navigation skills
  • Ability to work on site
What We Offer:
  • Competitive salary offer
  • Paid training from day one
  • A leadership team that hears your voice and values your contributions
  • A fun team environment where we work hard to build trust every single day
  • Free Call Center Training


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