Customer Service Associate

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱5,000 - ₱8,000
Customer Service Representative

This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to.

In this role, you will be handling general inbound phone inquiries, primarily from customers without internet access, assisting them with order placements and answering basic questions related to products and services.

  • Key Responsibilities:
  • Answer inbound customer phone calls in a professional and friendly manner
  • Assist customers in placing orders via phone
  • Provide product information and help customers choose the right items
  • Handle inquiries related to order status, delivery, and general questions
  • Maintain accurate call and order records
  • Uphold excellent customer service standards and represent the brand positively
  • Collaborate with the team for continuous process improvement
  • Proven experience in customer service (voice support preferred)
  • Excellent verbal communication skills in English — clear, fluent, and friendly
  • Fast thinker with a no-nonsense approach and ability to get to the point efficiently
  • Positive attitude and customer-first mindset
  • Must be reliable, professional, and able to work independently from home
  • Strong attention to detail and ability to follow procedures
  • Requirements:
  • Fluent in English
  • Previous Amazon experience (voice support preferred)
  • Excellent communication skills
  • Ability to work independently
  • Reliable and professional

This is a great opportunity to join our growing team and provide exceptional customer service to our clients.

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