IT Support Professional

1 week ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time

Nityo Infotech Overview

We are a dynamic and forward-thinking technology company that is always looking for talented individuals to join our team.

Job Description

We are seeking a highly skilled Support Specialist (Hybrid) to provide technical support and maintain the integrity of our systems.

Main Responsibilities

  1. Technical Support: Provide timely and effective technical support to employees and clients via phone, email, or in-person.
  2. Data Entry Tasks: Maintain the accuracy and completeness of data entry tasks.
  3. Technology Development: Assist with the development and implementation of new technologies and processes.
  4. Collaboration: Collaborate with cross-functional teams to resolve technical issues.
  5. Knowledge Development: Develop and maintain knowledge of software applications and hardware systems.

Qualifications

  • 3-5 years of general digital/martech/IT experience.
  • 1+ year of experience in enterprise Aprimo DAM and/or Salsify PIM.
  • Familiarity with JSON.
  • Basic understanding of ChatGPT or AI tools.
  • Proven project management skills.
  • Able to learn and administer SAS (Software as System) platforms.
  • Proficient in advanced computer application skills such as MS Office Applications and other Business Systems and tools.
  • Strategic thinking and problem-solving skills with a commitment to achieving goals.
  • Availability to work a mid-shift schedule (3pm-12am) with occasional flexibility for planned shifts.


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