IT Support Professional
1 week ago
Nityo Infotech Overview
We are a dynamic and forward-thinking technology company that is always looking for talented individuals to join our team.
Job Description
We are seeking a highly skilled Support Specialist (Hybrid) to provide technical support and maintain the integrity of our systems.
Main Responsibilities
- Technical Support: Provide timely and effective technical support to employees and clients via phone, email, or in-person.
- Data Entry Tasks: Maintain the accuracy and completeness of data entry tasks.
- Technology Development: Assist with the development and implementation of new technologies and processes.
- Collaboration: Collaborate with cross-functional teams to resolve technical issues.
- Knowledge Development: Develop and maintain knowledge of software applications and hardware systems.
Qualifications
- 3-5 years of general digital/martech/IT experience.
- 1+ year of experience in enterprise Aprimo DAM and/or Salsify PIM.
- Familiarity with JSON.
- Basic understanding of ChatGPT or AI tools.
- Proven project management skills.
- Able to learn and administer SAS (Software as System) platforms.
- Proficient in advanced computer application skills such as MS Office Applications and other Business Systems and tools.
- Strategic thinking and problem-solving skills with a commitment to achieving goals.
- Availability to work a mid-shift schedule (3pm-12am) with occasional flexibility for planned shifts.
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