Customer Care Specialist

The roleThis is a full-time remote role, schedule is Monday to Friday, 9AM–5PM US Eastern Time.As a Care Operations Associate, you'll be at the heart of our care coordination efforts, ensuring patient records and medical documentation are managed with precision and empathy. Acting as a key liaison between families, healthcare providers, and hospitals,...

Job Title: Wound Care SpecialistThis is a remote-based position for a skilled Wound Care Specialist to manage patient wound care records, verify insurance eligibility, and coordinate the supply of essential medical materials.The Job:As a Wound Care Specialist, you will be responsible for maintaining accurate and up-to-date records of patients' wound care...

About the role:The Customer Care Strategy Coordinator is situated within the Quality Customer Care organisation. In this role he/she is in general responsible to coordinate from initial phase until delivery, projects assigned to him/her with main goal to equip current teams and customers with tools, processes and procedures to enable efficiency gain,...

Job Title: Health Care SpecialistAbout the Role:Evaluates and screens patients to determine their eligibility for admission to our facility.Conducts thorough reviews of patient care plans to ensure they are receiving appropriate treatment for their condition.Essential Qualifications:A valid PHRN and USRN license is required.Candidates should have a minimum...

Job Title: Dedicated Customer Care Representative">Job Description:We are seeking a highly skilled and compassionate individual to join our team as a Dedicated Customer Care Representative. In this role, you will be responsible for providing exceptional customer service to clients across various industries.Your Key Responsibilities:Handle inbound and...

Long-Term Care Billing SpecialistWe are dedicated to delivering exceptional support to long-term care facilities nationwide. As part of our growing remote operations, we're seeking a meticulous and detail-oriented Long-Term Care Billing Specialist to join our billing and collections team.Key Responsibilities:Manage insurance billing and collections for...

Project Management ProfessionalWe are seeking a highly skilled and experienced Project Management Professional to lead our Customer Care initiatives. As a key member of our team, you will be responsible for managing end-to-end project execution, ensuring alignment with business goals and timely delivery.Key Responsibilities:Project Execution: Manage the...

Job OverviewAs a customer care associate, you will be responsible for resolving customer issues in a timely and effective manner to ensure customer satisfaction and retention.Key ResponsibilitiesResolve customer complaints efficientlyProvide exceptional service through various communication channelsCollaborate with team members to achieve common goalsStay...

Customer Support SpecialistThis role is part of our Customer Experience team and involves collaborating with customers to ensure their continued support and success after implementing our Payroll product.

Remote Intake SpecialistA customer-centric role awaits the right candidate to join our team. As a remote intake specialist, you will be the first point of contact for patients, providing them with a welcoming and professional experience.Frontline Communication: Answer and manage intake phone calls from patients in a friendly, professional manner, acting as a...