
Building Integration Specialist
3 days ago
We are seeking a highly skilled professional to fill the role of Digital Building Integration Engineer.
This position is responsible for ensuring clients and partners receive high-quality fault detection and diagnostics products.
- Deliver and support clients and partners with high-quality fault detection and diagnostics products.
- Collaborate on onboarding projects, communicating timelines and milestones to ensure analytics meets its role in a timely manner at a high level of quality.
- Conduct onboarding activities such as installing Data Collection Services, discovering data, and organizing for Digital Building Engineers.
- Troubleshoot diagnostics to perform automated fault detection on customers' HVAC equipment.
- Review and validate findings reported by software.
- Train and engage customer and partner users on Data Transfer Service, data connectivity, and related networking issues.
- Provide ongoing support for connected sites.
Key Responsibilities:
- Deliver and support clients and partners with high-quality fault detection and diagnostics products.
- Collaborate on onboarding projects, communicating timelines and milestones to ensure analytics meets its role in a timely manner at a high level of quality.
- Conduct onboarding activities such as installing Data Collection Services, discovering data, and organizing for Digital Building Engineers.
- Troubleshoot diagnostics to perform automated fault detection on customers' HVAC equipment.
- Review and validate findings reported by software.
- Train and engage customer and partner users on Data Transfer Service, data connectivity, and related networking issues.
- Provide ongoing support for connected sites.
Requirements:
- Confident, self-motivated, and able to quickly grasp new technologies.
- Effective communication with customers and partners.
- Mechanical Engineering or related technical degree or 5–6 years related industry experience.
- 1–2 years hands-on experience in HVAC, controls, or fault detection and diagnostics.
- Exposure to BAS protocols such as BACnet, Haystack, oBIX, and Modbus.
- Excellent verbal and written communication skills.
- Ideal candidate has exposure to automated ongoing commissioning, fault detection and diagnostics, performance measurement and verification.
The Ideal Candidate
- Has a bachelor's in mechanical engineering (or a related technical degree) and an interest in building systems or significant field experience in a controls or services company serving the buildings industry.
- Has a certificate or equivalent experience in basic networking or computer fundamentals (familiar with firewall, server, basic networking commands).
- Learns technical and engineering solutions quickly and thoroughly, striving to improve upon them.
- Can communicate technical information effectively to customers over the phone and through emails.
- Can manage multiple projects, in multiple countries, at the same time.
- Thorough and analytical with good attention to detail.
- Can creatively help streamline processes and find efficiencies for executing complex technical tasks.
- Can conceive and communicate product development ideas to company leadership and product development teams.
- Comfortable working in an environment where work processes are still being established and constantly refined.
- Motivated about changing the built environment with new tools, technologies, and business models.
- Willing to work in a close-knit, passionate environment where communication is key and the learning experience is invaluable.
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