Bilingual Spanish Speaker

3 weeks ago


Manila, National Capital Region, Philippines Cyberbacker Careers Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Cyberbacker Careers. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Offer outstanding customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Interpret and analyze client requests, identifying their needs and providing solutions that meet their expectations.
  • Prioritize tasks, managing multiple client interactions simultaneously, and maintaining a high level of productivity.
  • Develop and maintain a deep understanding of our company's products and services, ensuring accurate and informed responses to client inquiries.
  • Collaborate with internal teams to resolve complex client issues, ensuring seamless communication and resolution.
What We Offer:
  • 100% permanent work-from-home opportunity, allowing for flexibility and work-life balance.
  • Competitive compensation package, including the potential to earn up to $1,500.
  • Comprehensive training program, including an allowance for professional development.
  • Job security and stability, with opportunities for advancement and career growth.
  • Profit-sharing program, allowing you to benefit from the company's success.
  • In-house medical assistance program, providing access to healthcare benefits.
  • All-expense-paid trip to the USA, offering a unique opportunity for professional development and cultural exchange.


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