Digital Marketing Support Specialist

22 hours ago

General Santos, Soccsksargen, Philippines beBeeExpert Full time ₱1,100,000 - ₱1,500,000
Job Opportunity

This is a unique chance to work behind the scenes as an expert in digital marketing and tool support. As part of our remote team, you will be responsible for troubleshooting issues, problem-solving, and providing guidance on various marketing tools.

Your Responsibilities
  • Provide timely support to colleagues via internal chat, answering their queries and resolving tool-based issues.
  • Troubleshoot problems in multiple marketing tools, including Canva, ClickFunnels, ActiveCampaign, Klaviyo, Shopify, ChatGPT, GoHighLevel, and more.
  • Assist in escalations by completing urgent tasks during critical periods.
  • Create resources, videos, and SOPs to address recurring knowledge gaps.
  • Collaborate with other teams to improve systems and prevent repeat issues.
Requirements
  • Minimum 2-3 years' experience in digital marketing, VA support, or expert roles.
  • Familiarity with at least 5 of the following tools: Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp.
  • Excellent written communication and structured problem-solving skills.
  • Ability to explain complex tools in simple terms.
  • Strong attention to detail and process-oriented thinking.
  • Willingness to work flexible shifts across 24/7 schedules as required.

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