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Cybersecurity Solutions Specialist

1 week ago


Pasig, National Capital Region, Philippines Exclusive Networks Full time
Cybersecurity Solutions Specialist

We are seeking a highly skilled Cybersecurity Solutions Specialist to join our team in Manila. As a key member of our sales support team, you will play a crucial role in positioning our cybersecurity solutions for our clients.

Responsibilities:

  • Provide pre-sales support to our sales team by conducting product presentations, sizing, and creating BOMs.
  • Conduct proof-of-concept (POC) and proof-of-value (POV) exercises to demonstrate the effectiveness of our cybersecurity solutions.
  • Implement projects on time by following an agreed-upon scope of work.
  • Provide timely after-sales support to our clients through agreed-upon service level agreements (SLAs).
  • Coordinate with vendor technical assistance centers (TAC) for hardware and software-related issues.
  • Process returns, replacements, and maintenance for customers.

Qualifications and Experience:

  • A degree in computer engineering, computer science, information technology, or a related field.
  • At least 3 years of experience as a presales or post-sales engineer for cybersecurity products/solutions.
  • Understanding of key technologies related to firewalls, endpoint protection, data loss prevention, intrusion detection/prevention systems, vulnerability assessment/penetration testing, and cloud technologies.