Process Optimization Expert

1 week ago


Iloilo City, Western Visayas, Philippines Sagility Full time

Sagility, a pioneering BPM services company, is looking for a talented Process Optimization Expert to drive continuous improvement across its operations. In this role, you will have the opportunity to work on diverse projects, leveraging your expertise to streamline processes and enhance overall efficiency.

About the Opportunity:
  • The successful candidate will design and implement reports to establish patterns and trends of quality issues, conduct Lean Six Sigma trainings and certification programs, and ensure the use of problem-solving and root cause analysis where necessary.
Key Responsibilities:
  • Provides continuous improvement of processes and systems
  • Conducts process improvement plan and quality communication with the client handled, operations and training management
Requirements:
  • With Moderate Competency Level in: Communication Skills (Spoken), Communication Skills (Written), Customer Service Orientation, Computer Literacy, Job Knowledge, Sense of Urgency, Passion for Excellence, Working in Teams/Interpersonal Skills, Work Organization, Drive for Results/Execution, Thriving in Change, Expertise/Analytical Skills, Product Knowledge, Typing Skills, Problem Solving, Training Needs Analysis, Process Improvement, Performance Management, Discipline Management, Change Management, Project Management
  • With Expert Competency Level in: Expertise/Analytical Skills

This is an exciting opportunity to work with a talented team at Sagility and contribute to the company's mission of delivering exceptional service to its clients through process optimization and innovation.



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