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Business Process Optimization Expert

2 weeks ago

Cebu City, Central Visayas, Philippines Arch Global Services (Philippines) Inc. Full time
About the Position

The Arch Global Services (Philippines) Inc. is seeking a Business Process Optimization Expert to join our team. As a key member of our digital product development team, you will work closely with stakeholders to optimize business processes and improve efficiency.

In this role, you will leverage your expertise in business analysis processes and techniques to ensure that solutions are implemented effectively and efficiently. You will work with digital product managers, business system owners, and users to capture requirements and translate them into actionable specifications.

Key Responsibilities:

  • Optimize business processes and improve efficiency
  • Work with stakeholders to capture requirements and translate them into specifications
  • Collaborate with software engineers to ensure implementation meets requirements
  • Provide guidance on effective approaches to achieve project objectives
  • Manage requirements risks by tracking and communicating issues

Requirements

To be successful in this role, you will need:

  • In-depth knowledge of business analysis processes and techniques
  • Understanding of user experience design for web applications
  • Advanced knowledge of computer software development and terminology
  • Experience in Agile software development processes
  • Excellent analytical, problem-solving, and organizational skills
  • Strong customer service skills to provide end-user support

Working at Arch Global Services (Philippines) Inc.

We offer a dynamic and challenging work environment that encourages growth and development. Our team is passionate about delivering high-quality solutions that meet the needs of our customers.