Cash Collection Specialist
4 weeks ago
A challenging role for a skilled Cash Collection Specialist has arisen at ETeam PH. As an integral member of our team, you will be responsible for managing and collecting cash from clients in a timely manner.
About the Role:
In this position, you will:
- Regularly monitor and track overdue accounts to ensure prompt payment.
- Provide excellent customer service by responding to inquiries and resolving issues efficiently.
- Assess and implement adjustments to accounts as needed to maintain accurate records.
- Prepare daily/monthly reconciliations to ensure accuracy and transparency.
- Investigate allocated payments to identify discrepancies and resolve them promptly.
- Collaborate with internal teams to facilitate bill reconciliation and examination of reasons behind delinquency.
- Execute refund processes when necessary to maintain customer satisfaction.
- Facilitate and organize schedules for prompt settlements to ensure seamless cash flow.
Requirements:
To succeed in this role, you should have:
- Possession of a degree in Accountancy or a related field is preferred.
- A minimum of 1 year of experience as a Cash Collection Specialist, although fresh graduates are welcome to apply.
- Working knowledge of accounting systems (e.g., SAP, Oracle, Netsuite) and intermediate to advanced skills in Excel.
- Excellent communication and problem-solving skills to navigate complex customer inquiries.
About Us:
ETeam PH offers a dynamic work environment that fosters growth and development. We believe in investing in our employees and providing opportunities for advancement.
What We Offer:
We offer a competitive salary package that includes:
- An estimated annual salary of $45,000-$60,000 based on industry standards and location.
- A comprehensive benefits package that includes medical insurance, retirement plans, and paid time off.
How to Apply:
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