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Sales Order Coordinator

2 weeks ago

Manila, National Capital Region, Philippines Satellite Office Full time

About Satellite Office

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We strive to create a work environment that promotes collaboration, innovation, and continuous learning. Our team is passionate about delivering exceptional results and building strong relationships with our customers.

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Job Description

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As a Production Support Associate, you will be responsible for directing day-to-day order processes, including timelines, quality, proof approvals, shipping, and tracking. You will enrich sales orders, generate purchase orders, and manage order scope changes.

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You will ensure orders are turned over to Post Production Associates within 1 business day of order going into production. Communicating timely order status to the Account Manager, CSC, and/or client is also part of your responsibilities.

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You will proactively manage order milestones and provide solutions to issues. Informing Supervisor of any potential issues with orders and workload is crucial to your success in this role.

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You will report as required and complete Art Tickets, value-added services, and other internal documents as requested by the Account Manager.

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Required Skills and Qualifications

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  • Order processing or order management experience is a must.">
  • Possess outstanding customer service skills to work with both internal and external clients.">
  • Must be a highly productive, self-starter with strong negotiation and problem-solving skills.">
  • Ability to multi-task and prioritize effectively while possessing excellent time management and organizational skills.">
  • Ability to partner with account management team members to support achievement of account objectives.">
  • Positive teamwork and collaboration skills with a proven ability to build strong relationships with customers.">
  • Ability to make sound decisions in the face of change or in situations of ambiguity.">
  • Excellent written, verbal, and interpersonal skills.">
  • Ability to understand documented processes and procedures and make decisions accordingly.">
  • Excellent problem-solving and project management skills.">
  • Strong computer skills with proficiency in MS Word, Excel, and Outlook.">
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Benefits

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We offer a comprehensive benefits package that includes health insurance, retirement planning, and paid time off. Our team is committed to delivering exceptional results and fostering a positive work environment.

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Others

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This role requires a strong attention to detail and the ability to work effectively in a fast-paced environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.