Customer Experience Advocate

3 days ago

Ayala Alabang, National Capital Region, Philippines beBeeProctor Full time ₱13,000 - ₱16,500
Proctor Opportunity

We seek a highly skilled Proctor to support new hire classes and ensure a positive learning experience.

Main Responsibilities
  • Classroom Management: Monitor activity, assist trainers with technical concerns, and maintain a smooth class flow.
  • Breakout Rooms: Coordinate agent attendance, monitor participation, and facilitate seamless transitions between sessions.
  • IT Support: Troubleshoot system issues, submit IT tickets, and provide feedback on class engagement and dynamics.
  • Additional Duties: Take phone calls when not in class, participate in trainings for leadership development, and assist with administrative tasks assigned by the trainer.
Required Skills
  • Proficiency in personal computer use
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to work in a dynamic environment
  • Flexibility to work different shifts (45-50 hours per week)
About Our Organization

We are a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve satisfaction and loyalty while improving efficiency and reducing costs.

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