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Customer Service and Cash Recovery Professional
2 weeks ago
Responsibilities:
- Provide top-notch customer service via phone and email, responding to customer inquiries and resolving issues in a timely manner.
- Collect outstanding payments and resolve customer complaints or concerns related to invoices, payments, or order fulfillment.
- Maintain accurate records of customer interactions and payment status.
- Collaborate with internal teams to ensure timely resolution of customer issues.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Previous experience in customer service or collections.
- Excellent communication and interpersonal skills.
- Attention to detail and ability to multitask.
- Problem-solving skills and customer-focused attitude.