Sales Growth Professional

3 days ago

Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱300,000 - ₱500,000
Job Title: Inside Sales Specialist

About our team

  • Handle incoming emails and chat inquiries from potential customers who are interested in our products or services.
  • Engage with leads, understand their needs, provide information about our offerings, and guide them through the sales process to ensure a positive experience and successful conversion.
Key Responsibilities:
  • Respond to Inquiries: Handle inbound emails and chat messages from prospective customers in a timely and professional manner.
  • Understand Customer Needs: Listen actively to customers' requirements, questions, and concerns to understand their needs and provide appropriate solutions.
  • Provide Product Information: Educate customers about our products or services, including features, benefits, pricing, and promotions.
  • Qualify Leads: Determine the suitability of leads by asking relevant questions to understand their budget, timeline, and decision-making process.
  • Demonstrate Value: Effectively communicate the value proposition of our products or services and how they meet the customer's needs.
  • Handle Objections: Address customer objections or concerns with confidence and provide solutions to alleviate any doubts.
  • Scheduling of Viewings: Ensure viewings are plotted in the field sales team's calendar with all relevant information.
  • Closing Sales: Guide qualified leads through the sales process, close deals, and achieve monthly or quarterly sales targets.
  • Follow-Up: Follow up with leads who have expressed interest but haven't made a purchase yet to nurture them through the sales funnel.
  • Documentation and Reporting: Maintain accurate records of interactions with customers in the CRM system and have insight into your sales activities, leads, and conversion rates.
  • Collaboration: Work closely and cross-functionally with the sales team, marketing department, operations, and other relevant departments to optimize sales processes and improve customer experience.

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