Warranty Operations Specialist

2 days ago

Pasay, National Capital Region, Philippines beBeeCoordination Full time ₱3,777,999 - ₱5,133,999
Job Description">

As a Warranty Coordinator, you will be responsible for managing warranty-related activities, ensuring seamless customer experiences, and maintaining strong relationships with clients.

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The ideal candidate will have a mechanical trade qualification or similar, a diploma or certificate-level qualification in business or tourism, and at least 1 to 2 years of guest services or customer service experience.

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Key Responsibilities:

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  • Manage warranty claims, including communication with clients and suppliers to ensure timely resolutions.
  • Coordinate vehicle registration and repair activities, ensuring compliance with company policies and procedures.
  • Provide technical and logistical solutions to minimize vehicle downtime and optimize repair processes.
  • Ensure accurate recording of technical information and cost tracking to maintain efficient operations.
  • Develop and implement strategies to improve client satisfaction and loyalty.
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Requirements:

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  • Mechanical trade qualification or similar.
  • Diploma or certificate-level qualification in business or tourism.
  • At least 1 to 2 years of guest services or customer service experience.
  • Intermediate computer skills.
  • Strong negotiation and conflict resolution skills.
  • Excellent communication and interpersonal skills.
  • Good time management and prioritization skills.
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Benefits:

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  • Competitive total rewards package.
  • Employee referral program.
  • Work-life balance opportunities.
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About Us:

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We are a leading outsourcing provider with a team of over 15,000 professionals across 6 countries. Our mission is to deliver exceptional workforce support to clients worldwide.

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