Client Service Director

4 days ago


Cebu City, Central Visayas, Philippines Wipro Technologies Full time

We are seeking a highly skilled professional to join our team at Wipro Technologies. As a key member of our organization, you will be responsible for leading a team of professionals and driving performance across the process.

Key Responsibilities
  • Overall responsibility for achieving Client's service level expectations and maintaining high quality delivery.
  • Responsible for improvement initiatives and enhancing complaints intake and management process efficiencies.

Required Skills:

  • Good interpersonal & people management skills with good problem-solving & analytical skills.
  • Expert knowledge of service procedures with demonstrated Customer Service Skills.

Qualifications:

  • Bachelors in Pharmacy/ Life Science course graduate or Biomedical engineer.
  • Preferably with clinical experience and/or a Registered Nurse/Pharmacist.


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