Customer Service Delivery Director

Job Description - Director, Service Delivery (0410E)Director, Service DeliveryBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working onsite in Cebu, Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingLooking for an...

Job OverviewWe are seeking a seasoned Service Delivery Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our client-facing teams.Key ResponsibilitiesManage client relationships and ensure alignment with business goalsMotivate...

In this challenging role as Customer Service Director, you will be responsible for ensuring quality assurance, customer satisfaction, and strategy/planning at Wipro.Job Overview:Designation: Quality Manager. Eligibility Criteria: Any Graduate/Postgraduate.Streamline hiring processes and boost recruitment results.Work closely with the Central Quality team to...

The Service Director role at Arcadis is a key position within the Global Excellence Centre (GEC). The GEC is responsible for driving excellence in service delivery across the globe. This involves standardizing processes, automating tasks, and ensuring high-quality project deliverables. As a Service Director, you will play a critical role in shaping the...

CUSTOMER SERVICE DIRECTORWe are looking for a Customer Service Director to join our growing team at Qwrk.In this role, you will be responsible for leading the Client Services team in line with the Company direction and goals.This involves creating and fostering a culture of positivity, inclusivity, learning and motivation within the team.You will also be...

About the RoleWe are seeking a highly experienced Service Delivery Excellence Leader to join our team at Arcadis. As a key member of our Global Services organization, you will play a critical role in driving excellence in service delivery within our service area.As a leader, you will be responsible for developing and implementing standards of work for the...

Welcome to Continuum Global Solutions, where our mission is to deliver customer care services that exceed our clients' expectations. We are committed to providing world-class voice, chat, email, and social technologies to improve our customers' experience.We are seeking an experienced Site Director for Operations who can lead and oversee day-to-day...

We are seeking a talented individual to join our team as a Director of Delivery Excellence. As a member of our leadership team, you will play a critical role in driving business results and delivering exceptional customer experiences.Key AccountabilitiesLeads through subordinate managers, executing business plans and contributing to strategy...

Job DescriptionWe are seeking a highly skilled and experienced Client Delivery Director to lead our Client Delivery and Operations team. As the primary point of contact for clients, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and VAs.The successful candidate will drive process innovation...

Job DescriptionThe Senior Operations Manager will lead the delivery teams to understand customer goals and key performance metrics.Key Responsibilities:Manage service delivery and qualityLead delivery teamsDevelop and maintain relationshipsDrive revenue growthRequirements:Minimum 9 years of experience in BPO operationsTravel process experience...

On-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionLocation can be in Philippines, India or RomaniaArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone...

On-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionLocation can be in Philippines, India or RomaniaArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an...

NegotiableOn-site - Cebu 3-5 Yrs Exp Diploma Full-timeJob DescriptionArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of...

Job DescriptionThe Central Site Operations Specialist plays a critical role in managing and executing contracted managed services as defined by the customer's Statement of Work (SOW). This centralized position works closely with customer contacts, 3rd party partners, and Lexmark resources to execute defined services.Duties and Responsibilities:Manage all...

Continuum Global Solutions is a leading provider of customer care services that deliver exceptional results for our clients. We are committed to leveraging world-class voice, chat, email, and social technologies to improve our customers' experience.We are seeking an experienced Site Director for Operations who can lead and oversee day-to-day operations to...

**Job Description:**We are looking for a highly motivated and experienced Hospitality Services Director to lead our F&B department and drive business growth through effective operations management. If you have a passion for delivering exceptional customer service and a proven track record of success in hospitality, we want to hear from...

Service Delivery Manager | Insurance | CebuThis position is responsible for providing frontline leadership support and management of call center operations. Duties include:Meeting call center key performance indicatorsMaintaining a staff of capable Supervisors on the call center floorProviding recruitment communicationWorking closely with the...

Job Overview:The Customer Service Operations Director for the Contact Center is responsible for overseeing the operational aspects of the contact center, ensuring that technical and customer service support is delivered efficiently and effectively.This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing team...

As a Customer Experience Director at Wipro Technologies, you will be responsible for delivering exceptional customer experiences across various touchpoints. You will lead a team of customer service representatives and ensure they have the necessary tools, training, and support to succeed.Key Objectives:Develop and implement customer-centric strategies that...

About the RoleAs a Service Delivery Expert at TASQ Staffing Solutions, you will play a critical role in ensuring seamless service delivery to our clients. We are seeking a highly skilled and experienced professional with a strong background in team lead roles and BPO settings.The ideal candidate will have a college degree or equivalent, a minimum of 2 years...