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Insurance Business Operations Specialist

1 week ago

Quezon City, National Capital Region, Philippines Lexie Staffing And Business Consulting Full time

At Lexie Staffing And Business Consulting, we are dedicated to delivering exceptional insurance business process outsourcing (BPO) services. Our team specializes in helping insurance companies streamline their back-office tasks, ensuring efficient claims processing, top-notch customer service, and seamless data management.

About Us

Our company is committed to providing innovative solutions that drive business growth and improvement. By partnering with us, you can focus on core activities while we handle the intricacies of insurance BPO.

Key Responsibilities

We are seeking a highly skilled professional to join our team as a Customer Service Representative Non-Voice. Key responsibilities include:

  • Providing exceptional customer service via phone, email, or other communication channels
  • Handling claims inquiries, resolving issues promptly, and escalating complex cases when necessary
  • Collaborating with cross-functional teams to ensure seamless operations and improved customer experience
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment