Experienced Bookkeeper with Strong Customer Service Skills

4 days ago


Manila, National Capital Region, Philippines My Virtual Mate Full time

About the Role:

We are seeking a highly skilled Bookkeeper to manage bookkeeping tasks and provide exceptional customer service support. In this role, you will handle various bookkeeping duties, follow up on payments, and respond to accounting-related inquiries.

Key Responsibilities:

  • Perform accurate and detailed bookkeeping tasks
  • Utilize Xero for bookkeeping and accounting functions
  • Follow up on payments and provide payment updates via phone calls
  • Respond to client inquiries regarding accounting matters
  • Maintain organized financial records and ensure compliance with accounting principles

Requirements:

  • Proven experience in bookkeeping and customer service
  • Proficiency in XERO, SHOPIFY, and other accounting software
  • Experience with Air call, Cin7.com, and Excel
  • Excellent English communication skills, both verbal and written
  • Ability to manage phone calls and respond to client inquiries professionally

Work from Home Requirements:

  • Minimum 10 MBPS internet connection
  • Backup internet connection (postpaid or prepaid)
  • Laptop or desktop with updated operating systems (at least core i5 or higher)
  • Backup laptop or desktop (at least core i5 or higher)
  • Headset with microphone for clear communication
  • Willingness to use Time Doctor for monitoring
  • Maintain a noise-free work environment during working hours
  • Availability to start ASAP

Estimated Salary: $40-$55 per hour, depending on experience


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