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Senior Client Experience Professional

2 weeks ago

Cebu City, Central Visayas, Philippines Ayuda Business Management solution Inc Full time

At Ayuda Business Management solution Inc, we are seeking a highly skilled Senior Client Experience Professional to join our team. This role is ideal for individuals who have a strong background in operations management and excellent communication skills.

Job Description:

We are looking for a professional with at least 3-5 years of experience as an Operations Manager. The successful candidate will have the ability to effectively communicate with internal and external customers, work well under pressure, and maintain a positive attitude.

The ideal candidate will also possess excellent computer proficiency, including MS Office applications, and be able to work independently in a fast-paced environment. Additionally, the ability to travel to other sites and client appointments is required.

This role involves handling Cebu and CDO sites, and experience with on-site monitoring is an advantage. A call center operation background is also preferred.

Benefits:
  • Competitive Total Rewards package
  • A collaborative work culture