Professional Claims Resolution Specialist

22 hours ago


San Fernando, Central Luzon, Philippines beBeeDentalClaims Full time ₱550,400 - ₱715,312

We are seeking a meticulous professional to manage and process claims, resolve issues, and provide support to our clients while upholding quality and integrity.

Key Responsibilities
  • Follow-up outstanding insurance claims, documenting all follow-ups and communicating with patients effectively.
  • Send claims and necessary attachments to the insurance provider in a timely manner.
  • Determine denial validity and address them properly to minimize delays.
  • Generate reports and ensure their timely completion to facilitate smooth operations.
  • Resubmit and reprocess claims, including grievances and appeals, to achieve optimal results.
  • Clear rejected claims on a regular basis to maintain efficiency.
  • Update office trackers to include payments and addressed claims for accurate record-keeping.
  • Complete assigned follow-ups and generate EFT reports to enhance client satisfaction.
  • Post insurance payments and retrieve Electronic Explanation of Benefits (EOBs) from portals to streamline processes.
Requirements
  • Excellent verbal and written English skills, with minimal accent when speaking.
  • Background in dental insurance or collections industries is highly desirable.
  • A minimum of 3+ years of hands-on collections experience is required.
  • The ideal candidate must be highly motivated, detail-oriented, and able to work independently.
  • Outstanding organizational, time management, and follow-up skills are essential for success.


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