
Operations Manager
15 hours ago
This is a high-impact operations position that supports the business in a fast-paced environment.
- Take meeting notes and prepare summaries for key internal or client meetings to ensure smooth collaboration across teams.
- Manage daily agendas, including email management, meeting preparation, and task reminders to maintain efficient workflow.
- Organize and maintain project plans using ClickUp, prioritizing tasks and ensuring timely execution.
- Communicate regularly with account strategists or owners to review task status and adjust timelines as needed.
- Track backend project progress across all clients, with deeper involvement in select accounts to ensure seamless handoffs and deliverables.
- Weekly reporting and data entry into internal project boards to monitor performance.
- Coordinate with creative/copy teams as needed, including updating templates or creating simple workflows for clients.
- Capture action items, assign them in PM tool, and ensure completion.
- Assist with scheduling internal or client-related meetings as needed.
- Support ad-hoc tasks such as light copy drafting, data exports, dashboard updates, and vendor coordination.
Requirements:
- 4+ years of experience in project management or operations (agency experience preferred)
- Demonstrated history of strong organization, attention to detail, and follow-through
- 2+ years using ClickUp (or similar PM tool) for project management
- Demonstrated ability to manage multiple work streams from start to finish, including cross-functional coordination
- Strong task-focused mindset with ability to self-manage and anticipate needs
- Comfort with AI tools (e.g., ChatGPT) for drafting, research, or workflow automation
- 2+ years of Excel/Google Sheets experience (basic–intermediate)
- Ability to work US hours
Growth Opportunities:
- Manage light client communications for specific accounts as trust is established
- Handle various client and vendor communications around orders, design work, POs, etc.
- Expand scope into executive assistant duties for leadership, including higher-level scheduling, document prep, and meeting coordination
This role requires a highly motivated individual who can effectively prioritize tasks, manage multiple projects, and ensure smooth communication across teams.
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