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Process Improvement Consultant

2 weeks ago

Cebu City, Central Visayas, Philippines IntouchCX Full time

As a Business Analyst at IntouchCX, you will have the opportunity to work on exciting projects that focus on delivering exceptional customer experiences. Your responsibilities will include collecting and validating data requirements, supporting reporting from multiple applications, and creating internal guides and training materials.

About Our Company Culture:

We immerse ourselves in our clients' worlds with curiosity, creativity, and innovation to deliver exceptional results. We value our employees' well-being and offer a supportive work environment.

About The Job:

We are looking for a Business Analyst to assist with performing User Acceptance Testing (UAT) and the operationalization of business, process, and/or system changes across training curriculums, training delivery, quality assurance, and reporting.