Process Improvement Coach

About the RoleWe are seeking an experienced professional to join our team as a Performance Improvement Coach.The successful candidate will be responsible for coaching and supporting Team Leads to drive performance improvement and excellence.The key responsibilities of this role include:Developing and implementing process improvements to enhance team...

About the RoleWe are seeking a highly skilled Agile Process Coach to join our team. The successful candidate will be responsible for guiding and coaching the team in adopting Agile principles and Scrum theory. They will also work closely with product management and delivery teams to ensure effective planning and problem-solving.Key Responsibilities:Coaching...

Our Ideal CandidateWe are seeking a highly motivated and experienced Quality Assurance Professional to join our team.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work accurately and with an eye for detail.This role involves coordinating call calibration/training sessions, publishing quality trends and...

Job OverviewThe ideal candidate will serve as a Leadership Coach and Process Trainer, overseeing the development of team members while ensuring seamless process execution.Key ResponsibilitiesProcess OversightManage a team of process trainers and lead assistant managers to ensure efficient process delivery.Culture DevelopmentCoach and mentor team members to...

Key ResponsibilitiesAs a Quality Manager, you will be responsible for:* Managing a team of 15-20 quality analysts* Monitoring agents for compliance with established processes, policies, and guidelines* Analyzing information to build recommendations to reduce errors and improve process performance* Collaborating with the supervisor and/or team lead to provide...

Job Overview">This is an exciting opportunity for a talented Quality Assurance Lead to join our dynamic team. As a key member of the SQ and Process Improvement team, you will play a critical role in achieving defined quality improvement goals.You will be responsible for managing a team of 5-10 SQ TLs spread across different LOBs, coaching, guiding, and...

Professional Coach and AdvisorWe seek a seasoned Professional Coach and Advisor to join our team. This role involves coaching and guiding the team to improve day-to-day activities and processes, managing a team of Individual Contributor co-workers, and delivering professional responsibilities with a focus on excellence.About the Position:This role requires...

TASQ is in search of a call center sales coach for a position in Cebu. The pre-screening interview will take place via phone, so please make sure your phone line is available.**Job Overview: Sales Coach (Cebu)****Shift:** Shifting schedule (primarily night shifts)**Work Setup:** Onsite (Cebu)**Qualifications:**- Strong background in telecommunications...

About the RoleThis is an onsite/hybrid role that requires strong leadership and communication skills. As a Training Manager, you will work closely with cross-functional teams to design and deliver training initiatives that meet business objectives.

Job DescriptionEmbark on a career path where innovation and adaptability drive exceptional services delivery. Our organization stands out with a focus on efficiency, enabling us to provide top-notch solutions to clients and customers. Your expertise, knowledge, and unique skillsets will play a vital role in driving growth.Your RoleThe Process Improvement...