Process Excellence Consultant

2 weeks ago


Cebu City, Central Visayas, Philippines The Hird Full time
About the Role

We are seeking a Process Excellence Consultant to join our team and drive continuous improvement initiatives within our Healthcare (US Benefits) domain. This role requires a highly analytical and results-driven professional with a strong background in process improvement, quality assurance, and Six Sigma methodologies.

Key Responsibilities
  • Lead process improvement initiatives to enhance operational efficiency

  • Conduct root-cause analysis and implement corrective and preventive actions

  • Collaborate with cross-functional teams to drive lean methodologies

  • Ensure compliance with industry best practices and regulatory requirements

  • Utilize Six Sigma methodologies to optimize business processes

Qualifications
  • Bachelor's degree (required)

  • At least 3 years of relevant experience in Process Improvement and Quality Assurance

  • Minimum of 7 years of total work experience

  • Strong knowledge of Healthcare (US Benefits) operations

  • Six Sigma certification (preferred)

  • Proven expertise in lean methodologies, root-cause analysis, and process optimization

Interview Process
  • Initial Interview: HR (Human Resources)

  • First-Level Operations Interview

  • Second-Level Operations Interview

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