Remote Customer Service Representative

21 hours ago

Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱18,000 - ₱30,000
Job Opportunity

A remote customer service representative position is available at a leading business process outsourcing company.

The role involves handling incoming inquiries, proactive outreach to existing customers, and promoting new products and services while delivering exceptional service.

Candidates will handle a range of inbound and outbound customer service initiatives for a diverse portfolio of well-known clients. They must be enthusiastic, effective problem solvers who thrive on creating memorable customer experiences.

Strong proficiency in English, both written and spoken, is required. Prior call center experience and the ability to work from home are also necessary.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
Benefits
  • HMO Coverage with dependents
  • Dental coverage and in-house dental assistance
  • Free meal during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
  • Employee shuttle services
  • Company events and promotions
  • Opportunities to develop social and professional skills

  • Remote Customer Service Representative

    22 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job OverviewWe are seeking a skilled professional to fill the role of Remote Customer Service Representative.The ideal candidate will be responsible for delivering exceptional customer experiences through timely and efficient resolution of customer inquiries.This is an excellent opportunity to join a dynamic team and contribute to the growth and success of...

  • Customer Service Representative

    1 week ago

    Paranaque City, Calabarzon, Philippines Collabera Digital Full time ₱200,000 - ₱300,000 per year

    Ascendion Philippines ishiringforCustomer Service Representative (1 Interview Only)Position: Customer Service RepresentativeSet up: Hybrid ( Monday-Friday Only)Work Location: Paranaque, City PhilippinesFor interested candidates, you may send your resume toor message your NAME/NUMBER/EMAIL ADDRESS to QualificationsCan start ASAPAt least 1 year relevant...

  • Remote Customer Service Representative

    22 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    We are seeking a highly skilled and motivated professional to join our team as a Remote Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences across phone, email, and chat.This is a unique opportunity to work from the comfort of your home while providing top-notch service to...

  • Customer Service Representative

    21 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱14,500 - ₱17,600

    Job Title: Customer Service RepresentativeJob Overview:The Customer Service Representative is responsible for providing exceptional customer service through inbound and outbound calls, data entry, email response, and report creation.Key Responsibilities:Makes outbound calls to engage customers, resolve queries, and close sales.

  • Remote Customer Service Representative

    21 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱70,000 - ₱85,000

    Remote Customer Service Representative">MCI is a leading Business Process Outsourcing (BPO) company. Our team delivers tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking enthusiastic individuals to support a...

  • Remote Customer Service Agent Position

    15 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCareer Full time ₱50,000 - ₱100,000

    Remote Customer Service Representative OpportunityWe are seeking skilled and professional Customer Service Representatives to provide exceptional support to our clients.This is a remote position that requires strong communication skills, the ability to work independently, and a passion for delivering excellent customer experiences.Key Responsibilities:Handle...

  • Remote Customer Service Representative

    22 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱30,000 - ₱60,000

    Are you a skilled customer service professional looking for a new challenge? MCI has an exciting opportunity available for a remote customer service agent to join our team.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a strong background in call center operations. As a remote customer service...

  • Remote Customer Service Representative Opportunity

    16 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000

    Customer Service RepresentativeWe are seeking highly motivated and results-driven individuals to handle inbound and outbound customer service inquiries in a fast-paced environment.Provide exceptional customer service through phone, email, or chatResolve customer complaints and concerns in a professional and timely mannerUpsell and cross-sell products and...

  • Remote Customer Service Representative

    18 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    We are seeking enthusiastic customer service representatives to support various initiatives across a diverse portfolio of clients.Key ResponsibilitiesTo provide exceptional customer experiences through effective communication and issue resolution.To work collaboratively in a remote environment with a range of stakeholders.The ideal candidate will possess...

  • Customer Service Representative

    22 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Customer Service Representative PositionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.The ideal candidate will possess excellent communication and interpersonal skills, with...