E-commerce Operations Specialist

1 day ago

Taguig, National Capital Region, Philippines beBeeOperational Full time ₱800 - ₱12,000
Job Title: E-commerce Operations Coordinator

We are seeking a highly skilled and organized individual to join our team as an E-commerce Operations Coordinator. This role will be responsible for managing the day-to-day operations of our e-commerce platform, ensuring a seamless customer experience through quality assurance and operational excellence.

The ideal candidate will have a proven track record in executive assistant, e-commerce coordinator, or similar operational roles, with experience managing Shopify or similar CMS/e-commerce platforms. They should also possess strong organizational and communication skills, with attention to detail and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Executive Support: Manage executive calendars, schedule meetings, and coordinate logistics. Monitor inboxes and assist with communications and timely follow-ups. Prepare meeting notes, presentations, and internal documentation.
  • Shopify Store Management: Update product pricing, descriptions, and website headers regularly. Conduct content audits and implement site-wide copy changes. Create or modify pages and collections using Shopify's admin dashboard.
  • Quality Assurance & Testing: Perform QA checks after product launches, price updates, and site changes. Test customer journeys such as add-to-cart, checkout, and confirmation emails. Identify, document, and escalate bugs or UX/UI issues promptly.
  • Coordination with Developers and Agencies: Act as the primary point of contact for developers, designers, and marketing partners. Track open projects, requests, and deadlines using project management tools (Asana, Trello, or Notion). Clearly document and communicate technical requirements and QA feedback.
  • General Operations: Monitor store performance metrics and flag any irregularities. Assist with pulling performance reports and customer data. Help document standard operating procedures (SOPs) and improve internal workflows.
Requirements:
  • Minimum 2 years in executive assistant, e-commerce coordinator, or similar operational role.
  • Proven experience managing Shopify or similar CMS/e-commerce platforms.
  • Coding experience (basic HTML/CSS or equivalent).
  • Hands-on experience in e-commerce management and QA testing.
  • Strong organizational and communication skills with attention to detail.
  • Availability to work 40 hours per week, from Monday to Friday, 9:00 am – 6:00 pm Central Time.
Benefits:
  • Remote work setup.
  • Opportunity to work with a mission-driven company improving people's health and wellbeing.

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