Epic Insurance Service Expert

1 week ago


Hagonoy, Central Luzon, Philippines beBeeInsurance Full time ₱600,000 - ₱800,000

We are seeking a detail-oriented Insurance Virtual Assistant to support our customer service operations with professionalism and high-quality results. The ideal candidate will have hands-on experience with Applied Epic and a passion for delivering exceptional client service.

Key Responsibilities:
  • Provide responsive customer service via email and phone with empathy and understanding
  • Create and issue insurance certificates and binders using Applied Epic efficiently and accurately
  • Assist with policy updates, documentation, and client record management in a timely manner
  • Ensure thorough follow-ups and task tracking within Applied Epic
  • Collaborate with team members to provide seamless support for client needs and compliance
Requirements:
  • Proven experience as an Insurance VA or in an insurance support role with excellent skills
  • Proficiency with Applied Epic (required) along with strong analytical skills
  • Knowledge of insurance certificates, binders, and standard procedures is necessary
  • Strong communication and organizational skills are essential for success
  • High attention to detail and ability to meet deadlines is required
  • Tech-savvy and comfortable with remote collaboration tools is a must
Benefits:
  • A competitive salary and benefits package that reflects your value to the organization
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment that fosters growth and innovation
Others:
  • We are an equal opportunity employer committed to diversity and inclusion in the workplace
  • We offer a comprehensive employee assistance program to support your well-being


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