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Training Content Specialist

7 days ago

Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full time

KMC Solutions, Inc. is seeking a highly skilled Learning and Development Specialist to join our team. In this role, you will be responsible for delivering engaging and interactive training sessions and programs for our SOCi customers.

The ideal candidate will have experience delivering SaaS based platform content and will be able to work closely with our Customer Success, Instructional Design, and Product teams to ensure alignment between training initiatives and overall business objectives.

We offer a competitive salary and excellent benefits package, including health insurance, diverse learning opportunities, and accessible cloud HR platform. The main responsibilities of this role include:

  • Training Program Development: Collaborate with cross-functional teams to support developing and delivering training sessions and programs tailored to meet the needs of our customers.
  • Live Training Delivery: Conduct engaging and interactive training sessions for clients via webinars, virtual classrooms, and potential onsite visits.
  • Customer Engagement: Build strong relationships with customers by understanding unique training requirements and possibly providing personalized training that addresses their needs effectively.
  • Product Expertise: Maintain a deep understanding of our software products, features, and updates to deliver accurate and up-to-date training content.

Requirements for this role include a Bachelor's degree, 2-4 years of related experience, strong presentation and communication skills, and experience with instructional design methodologies and adult learning principles.