Business Process Improvement Lead
4 days ago
The Document Management Group at Empire East Land Holdings, Inc. is dedicated to maintaining high standards of customer account data accuracy and security.
Main Responsibilities- Oversee day-to-day operations of the group
- Lead teams responsible for:
- Customer data encoding and modification
- Contract drafting and signing
- Account review and preparation of Title Transfer
- Records collection and organization
- Document scanning and archiving
- Monitor group performance and implement corrective measures as needed
- Collaborate with departments to address issues and meet objectives
- Identify opportunities for process improvement and drive automation and digitalization initiatives
- Provide regular performance reports and metrics
- Bachelor's degree in Business Administration or related field
- Supervisory or managerial experience
- Internal business process management experience
- Real estate industry and title transfer experience preferred
- SAP experience a plus
- Leadership and teamwork skills
- Analytical and problem-solving abilities
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Process Improvement Lead
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