Client Onboarding Specialist

23 hours ago


Las Piñas, National Capital Region, Philippines beBeeTherapist Full time $35,000 - $45,000
Key Responsibilities of a Client Onboarding Specialist

We are seeking a highly organized and results-driven professional to help convert inbound leads into booked evaluations for partner speech therapy practices.

You will be the first point of contact for patients - guiding them through the intake process, answering basic questions, estimating insurance coverage, and scheduling appointments with the right therapist.

Main Tasks:
  • Respond to inbound leads via phone and text who are seeking speech therapy services
  • Build trust and connection quickly, representing our partner practices with professionalism and empathy
  • Use proprietary tools to estimate out-of-pocket insurance costs
  • Match patients with appropriate therapists based on location, specialty, and insurance compatibility
  • Schedule evaluations and follow-ups using EHR and calendar tools
  • Maintain organized records of all communications and outcomes across multiple practices
Essential Skills:
  • Excellent communication skills and a friendly, professional phone presence
  • Strong attention to detail and ability to stay organized across multiple systems
  • Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms
  • Availability to work weekends (Saturday & Sunday)
Nice-to-Haves:
  • Experience in patient intake, sales, or cold calling
  • Prior exposure to healthcare, insurance coordination, or therapy-related settings
  • Ability to work autonomously and deliver results in a fast-paced, client-facing role


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