Financial Account Manager

7 days ago


Quezon City, National Capital Region, Philippines beBeeCollections Full time ₱800,000 - ₱1,200,000
Job Overview:

The Senior Collections Associate plays a pivotal role in maintaining professional relationships with internal and external customers. Effective account management is crucial to minimize losses, and this position requires excellent communication skills to handle complex delinquency situations.

Responsibilities:
  • Maintain professionalism when interacting with customers
  • Ensure effective control of customer accounts and reduce delinquency through the use of current collections systems
  • Recommend next-level actions where necessary
  • Meet personal objectives
  • Develop and follow a plan to achieve objectives
  • Address inquiries and complaints from customers, escalating issues as required
Requirements:
  • Excellent verbal and written communication skills
  • Able to work independently and as part of a team using various computer systems
  • Ability to organize work efficiently and effectively
  • Skilled at handling complex delinquency situations, making informed decisions to resolve customer needs


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