Operations Manager
2 weeks ago
We are a global leader in content services, trust and safety. Our unique culture of entrepreneurship drives us to deliver total reliability and digital transformation. We have deep domain expertise in tech-augmented front-to-back-office CX, Digital Consumer Engagement, CX Consulting and proprietary digital solutions for industry verticals.
As an operations manager at Majorel, you will be responsible for overseeing customer service in various languages and through different transaction types. You will work closely with frontline associates to handle consult calls, escalations and team supervision. Your role will also involve coaching, motivating and rewarding your team members while ensuring quality service to internal and external customers.
The ideal candidate is an assertive, well-organized self-starter with demonstrated sales experience and management skills. You should have the ability to redirect and coach for improvement, gauge user ability and modify delivery accordingly. You should also demonstrate professional customer service skills, including a solutions mindset, helping nature and passion for customer service.
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Operations Manager
3 weeks ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeShareJob DescriptionDescriptionPosition OverviewWe are looking for a dynamic and experienced Operations Manager to lead and elevate our customer service operations. The ideal candidate is a results-oriented leader with a strong passion for delivering outstanding customer experiences. This role requires a blend of strategic leadership, operational expertise,...
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Operations Manager
3 weeks ago
Angeles City, Central Luzon, Philippines Humanly (humanly) Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Operations Manager
3 weeks ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Campaign Operations Manager
3 weeks ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeCampaign Operations Manager (Contact Center)Job Overview:The Campaign Manager for the Contact Center is responsible for overseeing the operational aspects of the contact center, ensuring that technical and customer service support is delivered efficiently and effectively. This role emphasizes a holistic approach to operations, focusing on optimizing...
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Administrative Operations Manager
6 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeAs an Administrative Operations Manager, you will play a critical role in ensuring the smooth operation of our e-learning platform. You will be responsible for managing student enrolments, supporting e-learning operations, and assisting with enquiries. If you have a passion for education and excellent organizational skills, this could be the perfect...
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Campaign Operations Manager
3 weeks ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeJob Overview:The Campaign Manager for the Contact Center is responsible for overseeing the operational aspects of the contact center, ensuring that technical and customer service support is delivered efficiently and effectively. This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing team performance, and ensuring...
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Office Operations Manager
2 days ago
Angeles City, Central Luzon, Philippines Boomering Inc Full timeBoomering Inc is a leading BPO company in Clark Freeport Zone, Pampanga, and we are seeking a highly skilled and experienced Office Operations Manager to join our team. As an Office Operations Manager, you will be responsible for overseeing the day-to-day operations of our office, including managing calendars, emails, and tasks.The ideal candidate will have...
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Operations Management Director
4 days ago
Angeles City, Central Luzon, Philippines MCI Full timeBusiness Operations Role OverviewMCI delivers tailored solutions to meet the diverse needs of our clients through Business Process Outsourcing (BPO).This Director position is responsible for managing supervisors and operational management in contact center operations, developing and implementing operational strategies, and overseeing quality, production, and...
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Business Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeJob SummaryWe are seeking a highly skilled Billing Manager to join our team. The ideal candidate will have proven experience in billing operations, accounts receivable management, and leadership.The Billing Manager will be responsible for overseeing the billing operations of the organization, ensuring accuracy, efficiency, and compliance with billing...
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Director of Operations Management
2 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout the RoleMCI is seeking an experienced Operations and Sales Strategy Manager to join our team. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies that drive business growth and improve customer satisfaction.The successful candidate will have a proven track record of success in a similar...
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Sales Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeThe Sales and Operations Manager will be responsible for leading, mentoring, and managing a team of sales professionals and operations staff to achieve and exceed sales targets and operational goals. This role requires a strategic thinker with a strong understanding of contact center operations, excellent leadership skills, and a proven track record in sales...
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Workforce Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines Majorel Full timeCompany OverviewMajorel is a global leader in Content Services, Trust & Safety. We operate in 31 countries across five continents with over 60 languages and 60,000 people.We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands.Job DescriptionThe Workforce Manager is responsible for overall...
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IT Operations Manager
5 days ago
Angeles City, Central Luzon, Philippines InfoHedge Technologies LLC Full timeAbout UsThrive is a rapidly growing technology solutions provider focusing on Cloud, Cyber Security, Networking, Disaster Recovery, and Managed Services.We pride ourselves on a culture that is built on trust, learning, and collaboration.Job DescriptionThe Senior Systems Administrator will be responsible for managing and maintaining the day-to-day operations...
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Business Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeJob OverviewMCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, MCI has established itself as a trusted partner in the industry.We are seeking a Business Operations Manager who will oversee the billing...
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Operational Excellence Manager
7 days ago
Angeles City, Central Luzon, Philippines MCI Military Recruitment Full timeAbout the Role:MCI seeks an Operational Excellence Manager to join our team. As an Operational Excellence Manager, you will be responsible for developing and implementing strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction. This will involve working closely with cross-functional teams to identify areas for...
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Store Operations Manager
4 days ago
Angeles City, Central Luzon, Philippines HRK Consulting Corp. Full time**About the Role**Job Description: As a Store Operations Manager at HRK Consulting Corp., you will be responsible for overseeing the smooth running of retail activities. This includes handling scheduling, ensuring employee duties are met, and maintaining proactive store management.Main Responsibilities:Utilize sales acumen to increase store sales by...
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Senior Operations Manager
3 days ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout TaskUs TechnologyLeveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.What You Will DoYou will oversee and direct the activities of multiple campaigns along with Operations Managers, Team...
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Facilities Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines Rockwell Land Corporation Full timeAbout the Role:The Rockwell Land Corporation is seeking a skilled Facilities Operations Manager to oversee the day-to-day operations of residential buildings and ensure the smooth functioning of mechanical systems.Main Responsibilities:Operations Oversight: Oversee the daily operations of buildings, ensuring that all systems are functioning properly.Tech...
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Billing Operations Manager
4 days ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout the JobThis is an exciting opportunity for a highly skilled and experienced professional to join our team as a Billing Operations Manager. As a key member of our organization, you will be responsible for overseeing the entire billing process, ensuring accuracy, efficiency, and compliance with established policies and procedures.The ideal candidate will...
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Director of Operations Management
2 weeks ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeJob DescriptionThe Director will be responsible for overseeing contact center operations, including management of supervisors, quality control, production, and hours. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales growth.The Director will work closely with corporate leadership to...